variable

  1. JamieLewisIBT

    AI Variables into Email Templates.

    Hi, could you please add the AI variables to email templates so specific responses are captures and emailed. Email template format per agent as well would be amazing. We are trying to use this as an answer service but it doesn't always send the details I need and have to read through the...
    • JamieLewisIBT
    • Thread
    • artificial intelligence email templates variable
    • Replies: 3
    • Forum: AI

  2. VoiceMail Template - New Variable Request

    With the new 3CX V20 U2 release and the arrival of OpenAI Whisper Speech-to-Text integration, it's possible to obtain the transcription of voice messages left in the voicemail which will arrive via email together with the .wav audio voice message attachment. I use this system to have 3CX send...

  3. Variables as file name in Email Sender

    Hello, We're trying to send a call recording as an attachment in CFD Email Sender but we want to send the audio file with a unique name. Is there a way to use a variable in the attachment name?
  4. g.fiszt

    Save NULL to a database when there's no value inside a variable

    Hello everyone, I have a Survey that stores the answers in a MySQL database and it works most of the times. I store the caller number, the transfering extension and the result of the survey. The problem is that in some situations, I don't have the transfering extension, because the call came...

  5. DID variable Empty

    Hello, I am currently dabbling in call control through Call Flow Designer. I want to route the caller based on the DID. The branch in question, with the "transfer", is only at the end so it wouldn't be worth creating a second call flow. I noticed that the "session.did" variable is an empty...
  6. Jbotman

    3cx intergration batch file remove + from variable

    Hello, I have made a intergration with 3cx in a batch file to open a new window with a specified url. The number is filled in correctly @echo off start "Chrome" chrome --app=https://mywebsite.com?number=%1 My %1 variable contains a number of the caller, but it also contains a + before the...
  7. twindscheif

    Custom Template Variable for Secure SIP Port

    Hi there, i looked at the params table on https://www.3cx.de/blog/variablen-im-3cx-phone-system-provisioning-e-mail-myphone/. But i can't find variable for the Secure SIP Port (default: tcp/5061). Only the default SIP-port is listed as %%pbx_sip_port%%. I want to customize the provisioning...
  8. Maurice Lefevere

    Creating a routing switch

    Hello, I'm trying to make a call routing switch in the call flow designer. But it's a bit confusing. What i'm trying to make is that the receptionist can call to an internal number and choose a variable. 1 - during the day -> 3 options. 2 - Tuesday afternoon -> 2 options 3 - Emergancy ->...
  9. Eder Pardeiro

    Variables and Timer

    I need to retrieve the caller's phone number (so far I can do it), write to a variable (I do not know how to write), terminate the call and execute the next action after 30 seconds. I do not know how to create and manipulate variables I do not know how to create a timer. Can someone help me?
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