video conferencing

  1. Intermittent One-Way Audio (No Incoming Audio) During Consecutive WebMeetings – V20 Update 9 (Build 995)

    Description of the Issue We are experiencing a highly frustrating and intermittent audio issue affecting our users during 3CX WebMeetings. The primary symptom is that a user will start their day hosting several consecutive, one-hour meetings. The first few meetings work perfectly with...

  2. No Video Availability via Web App

    Hello, Trying to make video calls via the web app but the video option is greyed out and not available. Example, when you make a call and someone answers, I can't press the Video button to make that switch. Settings on the computer itself are set to allow desktop to access the cameras. Any...

  3. Highlightinh Name input Field when joining

    Hi everyone Our Customers have the problem, when they arrange a video meeting via Desktop Outlook invitation with a client for the fist time, that the clients can't join because they haven't entered a nme in the inputfield. Somtime the whole option to join via computer is hidden, and al they...
  4. D Bedford

    Issues this morning? MCU Connection Failed (0x0020)

    Hi, This morning I had a couple of users report issues with their video calls disconnecting, and video quality being poor. Upon investigation myself I could not even create an ad-hoc conference, nor could I join one already created. I kept seeing the error 'MCU Connection Failed'. This was...
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