voicemail notifications

  1. Karl Malone

    3CX Not Sending Voicemail Emails for One Extension

    Hello, We have an issue with 3CX failing to send voicemail emails for a particular extension on a phone system we manage. We've confirmed that the extension has new voicemails, but no email notifications were sent for about a full day. We are using a third-party SMTP service, which is working...
  2. VM to Email - without sending a welcome email including 3CX app login info

    If a site doesn’t want a user to have any access to the 3CX apps, only a desk phone. But the user wants to have voicemail to email turned on, how can this be done, without an email being sent with all the login info for the 3CX Apps? I'm on a PRO self-hosted V20.
  3. End call after automated voice message

    Hello, Is it possible to direct a call made out of office hours to a generic automated message, but without the voicemail inbox enabled (so call should end immediately after message is played)? Basically, we want to avoid users from leaving voicemails and ideally the call should end after the...
  4. Voicemail e-mails and service e-mails not being received. (3CX SMTP Bounce List)

    How can I check if our domain is on the 3CX Bounce List? We are unable to receive any emails from our PBX.
  5. Is there any APIs available which is used for syncing Voice mails from 3CX to CRM

    Hi All, I want to sync all the Voice mails and their audio content to my CRM. Is there any API available in 3CX which provides functionality to synchronize Voice mail and their attachments of audio content to CRM? Thanks
  6. Watch and Voicemail

    Two problems I’m having, any chance this can be addressed? If you use an Apple Watch this app will not notify you if an incoming call on the watch. It will show all other notifications on the watch so if you keep the phone on silent in a bag your first indication of a call is the missed call...
  7. Unsupported VM box

    I am using a 3CX hosted system. When incoming calls come into my office that are not answered goes to a general voicemail box where the voicemail gets distributed through a hunt group to email since multiple users may need to review the message depending on who is working at that time. All...
  8. Notification - Want Lost Calls Only, NOT Voicemails

    Problem: Receiving email notifications for "lost" calls AND voicemails, when only notifications for "lost" calls are wanted. My company's software automatically sorts voicemails into the proper client files and allows users to sort voicemails that were unable to be sorted automatically...