voicemail transcription integration

  1. Voicemail Transcription

    Good day all. I have a 48SC Ent and a 48SC Pro - Both are on 20 Update 7. I want to configure a local transcription engine for Voicemails on the Pro and Voicemails and Calls on the Ent - these are used in healthcare companies in the USA, so they must use local transcription. When I go to...
  2. Today Voicemail Transcription stopped working

    Today I have been receiving e-mailed voicemails without transcription. I just read in the AI sub forum that Voicemail Transcription via OpenAI is limited to Enterprise. So I went to switch back to Google, but Google isn't translating. I am using the same account configuration I use for backup...
  3. CRM Integration with Voicemails with transcriptions

    Just wanting to know if this feature is currently possible with CRM's in 3cx we are on v18 and I am looking to see if our office can better manage our voicemails and create tickets to make sure they are all addressed in a crm like zendesk for example. Our only real concern is voicemail...