web client future

  1. Web Client 20v - Screen notification priority.

    The 3CX instance we use has been updated to 20v and when it calls one of our queues the Web Client doesn't jump in front of the tabs like before, it's identical to the PWA. I know that the Microsoft Store version has push notifications, but I'm not talking about that. Is there any forecast of...
  2. Telecomlijn

    Option to make call history queue visible for agents

    From an earlier post I understood that "You cannot see the call history of the queue individually and see who answered this call without looking at the system Call History or running reports" but a lot of our customers using queues, ask us why they cannot see queue call history. When looking at...
  3. Webclient control from 3CX Server

    Hi folks. I know you can add a screen pop url to a user's Windows or web client interface. This is a bit of a pain when you have many users to setup and manage. A user can also need more than one type of screen pop url, which is likely based on the queue the user is in. I suppose this can be...
  4. (future) webclient vs windows client click to call differences

    Calling a tel: link in the browser is only possible if I install browser additions for firefox and chrome. No solution for other browsers. Using the Windows client the "tel:" link works in all applications, no further installation necessary tapi only works with the windows client. No way to use...