webmeeting

  1. Solved Show date and time in mail template on scheduled conference invites

    Hello, we are facing a problem with the scheduled conference invites via email. Problem: A lot of users cannot open/ see the .ics attachment (Just because lots of webmailers and mobile apps are not supporting this). Thats a big deal cause they dont know when the conference is about to start...
  2. Solved Share monitor HDR

    Goor morning, during a webmeeting I can not share a monitor if it has enable HDR in Windows display settings. Same for share all application in a screen with HDR enable. To resolve it is enought move application in a montiro without HDR or disable HDR. I write to warn of this limit and if...
  3. NicholasBarnes

    Local webmeeting server?

    During my 3CX training, I noticed that at times the video quality was pretty awful - even after I upped the quality to maximum. I also received various warnings about limited bandwidth. A customer we are consulting for has also mentioned poor video quality and moved to their video conferences to...
  4. Whiteboard with multiple slides

    When using 3CX Web Meeting. There is the option to create a Whiteboard page. When using a pen on a touchscreen monitor this is a handy tool. We usually have multiple schemes we would like to draw and present and revert back to. Whiteboard only supports one slide. Despite the fact that on the...
  5. iOS - WebMeeting - Blank Screen when Sharing Screen

    I have a user that when he joins a WebMeeting and someone else's screen is shared, attached is what they see, blank screen. I have tested over and over on my iPad and iPhone and do not get the same issue. Any ideas what causes this? Thank You
  6. Scheduling Webmeeting into Outlook´s Calendar

    Hello, when I create a webmeeting, I use everytimes 3cx direct email to send the invitations. When the email arrives, there´s no scheduled meeting in the calendar and the only way to do it is to create it manually. Is it possible to schedule automatically a webmeeting into the calendar? I know...
  7. Webmeeting invitations are different

    As I have seen in some other posts I have an issue with the webmeeting invitations, but we do not use Office 2007, like the other post, where 3CX posted a microsoft link. We use Office 2016. We are not able to react to invitations for audio conferences via 3CX direct Mail and they don't get in...
  8. Solved Audio-only participants have no audio

    As I wrote in another thread, our audio-only participants have no audio. This is still not fixed. With the last update we changed our network configuration and eliminated the second IP on our eth0 network interface, as suggested by @JohnS_3CX. So eth0 has just 1 IP now.
  9. Audio randomly drop. Only fix is to rejoin meeting

    Hello, We have multiple users all under Chrome 85.0.4183.121 on Mac OS X 10.14.6 which report that sometime during their webmeeting the sound will drop and they are not able to hear anybody else nor can anybody else hear them. The only way to fix it is to leave and join the meeting back which...
  10. Webmeeting Moderation Participant Rejoins As Organizer

    Hi, By default webmeeting users join as organizers and there is no way to change that. We can change that using the moderation options and set a user as a participant, however if that user leaves the meeting and rejoins, they come back as an organizer which is causing some issues. Is this the...
  11. WebMeeting does not end correctly

    Initially, we did not receive a letter with a record of the conferences. I read on the forum that the letter comes after the correct completion of the conference. After the organizer ends the conference, all users are kicked out of it. But users can still reconnect using the link from the...
  12. Solved Webmeeting stopped working for customer install

    Hi, Have a customer installation on-prem, which was working without issues. Suddenly the webmeetings have stopped working altogether. If you click on the "Webmeeting" link inside WebClient, just get a blank screen. If you schedule a meeting and then attempt to use the associated join URL, you...
  13. Dmcleod-Stratus

    Solved Webmeeting Down. multiple customers.

    on version 16.5.612 on windows server 2019. hyperv and vmware, if that matters. we get this when user ties to click on the webmeeting tab in the webclient. all the sites come back green from the the status page, most of the customers are on the west coast. I have tried the re-start of the...
  14. Participant already connected

    Hello, I have a user that created a webmeeting but instead of inviting the user using the appropriate button, they shared their own link. This resulted in the other user trying to join the meeting as the creator which gave him a 'Participant already connected' error. Both users then closed the...
  15. Unable to join on Firefox & audio delay

    Hi We've been testing 3CX's webmeeting feature with a few people and have had mixed results. The first issue we encountered was Firefox's allow camera and microphone dialogue repeatedly popping up even after pressing Allow. Sometimes the person will appear in the meeting participants box but...
  16. Webmeeting Android reconnection bug

    Hello All, Seems a bug in Android WebMeeting app. Steps: 1. Join a Webmeeting session with an Android App (via 4G connection) 2. Walk around for smartphone to switch to known wifi (or back - any network change works) 3. Webmeeting drops a session and displays a login screen (correct) 4. Press...
  17. Solved Screen saver interrupts webmeeting

    - Problem report - Environment: Windows 10 (64-bit) with automated screen saver after 600 sec. of inactivity set by Group Policy Browser: Firefox Quantum 68.7.0esr (32-bit) Screen saver configured by GPO switches on after 600 seconds as no activity is recognized. Using the latest Chrome...
  18. *.3cx.net redirected you too many times

    Hello, Today, two of my users reported error message *.3cx.net redirected you too many times when trying to open the webmeeting from the webclient. Can you please advise on how to troubleshoot this issue? Thank you
  19. WebMeeting issue with mute/unmute

    When we are in webmeeting, every body that dont need to talk mute themselves. But more than sometimes when they unmute to talk, no ones OR only few person can hear them. Sometimes we just have to mute/unmute again and it comes back to normal. Other time, need to refresh the page and come back...
  20. Creating a 3CX Web Meeting with O365 Calendar

    Hello, When creating a web meeting, and selecting the Office 365 option for the calendar, the meeting times or dates never match each other. For example: In 3CX, I can create a Web Meeting for 3:20PM with a duration of 30 minutes. I would select O365 Calendar and create the meeting. A new...