welcome email not sen

  1. eholloway

    3CX Welcome Emails Not Received and Unable to Sign-in

    Hello, We are having issues with users receiving welcome emails and being able to sign in. We are using the 3CX Hosted version 18.0 Update 7 (Build 312). Our Mail Server is set to 3CX SMTP server. When we first initially set up the tool all users who we integrated into the system were able...
  2. Welcome email being sent to one address only

    Hi, I have just installed my 3CX instance and I am encountering an issue. When I try to configure desktop extensions, the welcome email can't be sent to any other address except mine. And when I set the same email address (mine) for a different extension, in order to receive the config file...