System Configuration: 3CX v20 web client (PWA) with Yealink WH64 DECT headsets
Version: 3CX Enterprise SC96 (Prod), 3CX Enterprise SC4 (Lab)
Severity: Critical – impacts call handling and customer service
Nature and Scope of the Problem
Our organization is experiencing a system-critical...
Hello to all,
I recently encountered a problem with one of my clients, who work with Yealink wh62 headsets on the 3cx softphone application. Randomly, the sound does not come out on the headset but the microphone continues to work (whether for internal or external calls). If the source of the...