working hours

  1. V20 Office Hours / Timezone not working correctly

    Hi All, We have two departments: DEFAULT WA Users DEFAULT is set to Global Time Zone (AEST). Office hours: Mon-Fri. 8:30-17:00 WA Users is set to +8:00 Australia (Perth). It was my understanding that if the WA Users department has a timezone set to "+8:00 Australia (Perth)", that the time...