xml format

  1. Report Call scenario limitation by extension numbers

    Hi, I want to limit the Report Call scenario to execute only if [Agent] is listed in chosen agents list. I've created a parameter "AgentsList" that contains the desired extensions in string, separated by comma, like: "101,102,103,104": Now I want to add a condition to the "SkipIf" that will...
    • bar-oz
    • Thread
    • crm integration xml format
    • Replies: 3
    • Forum: Other

  2. Solved Custom CRM Integration not matching

    Hi, I am attempting to get 3CX integration with our CRM functioning, I have had some success but still I get "no matching record" >> Finished scenario with empty id. I have a feeling it is because of the XML path to the variable/field...? ### The response when "testing" : Started scenario...
    • AINS Telecom
    • Thread
    • crm integration xml format
    • Replies: 2
    • Forum: Other

  3. Solved How Does 3CX Parse Dial Plans in XML?

    Trying to modify the default dial plan for a Grandstream phone, although I don't think the model matters and I believe I would run into this issue regardless of the phone model. The XML looks something like below. 3CX doesn't seem to recognize that everything between <P12345> and </P12345> is...
    • jmdomini
    • Thread
    • dial plan provisioning phones xml format
    • Replies: 1
    • Forum: Other

  4. Required 3CX version for non-standard CRM

    Hello, I have attempting to intergrate our 3CX with our zammad ticket portal. We are using 3CX version 15.5. I have tried using XMl files that others state have worked for them and I have attempted creating new ones using the CRM template wizard. Whenever I try to upload an XML file the...
    • THordijk
    • Thread
    • crm template wizard version 15.5 xml format
    • Replies: 2
    • Forum: Other
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