yealink headset

  1. Yealink WH64 and WH68 Headsets Answering Calls on Mute

    We have a few WH64 and WH68 Yealink DECT headsets, and since a recent update, when answering calls either on the Windows Softphone or PWA app, the call is answered, but the headset base is showing as it being muted. Trying to mute/unmute the call a few times doesn't help neither does trying to...
  2. sergen

    delay with Yealink WH62 wireless headset

    many of my customers having the same issue. PC's are I7-13xxx, 16GBRAM, 512SSD, Windows 11 Pro 23H2 3cx cloud hosted v18 update 9. Yealink WH62 firmware version: 104.435.0.10. - this is the latest firmware available on yealink public website. Whenever, they answer the phone there is 10sec...
  3. SteveITS

    Headset support (without a phone)

    https://www.3cx.com/sip-phones/ doesn't list Yealink headset models but links to https://www.yealink.com/en/solution-detail/3cx. That page specifically only links to Bluetooth headsets https://www.yealink.com/en/product-list/headset-webcam?filter=bluetooth-wireless-headset...
  4. Desktop Client in 'Desktop mode' ends team call and auto-answers without input.

    Desktop Client Version: Version:18.10.461 When in a Teams call, the Desktop client auto-answers incoming calls, which ends the Teams call. This happens without any input and the 3CX App does not bring up the dialer with the Accept/Decline options. In the Desktop Client settings, under...
  5. Gilroy

    Headset Integration Issue on v18 Windows Desktop App

    Hi Team, Hope you guys are well. We are currently running on 3CX Version 18 which is hosted on Amazon Lightsail and we're facing a headset integration issue wherein whenever we choose Yealink, it says "Yealink SDK did not respond in the expected time". May I kindly know if there's a fix or...