Hello, I have 2 questions: 1- I am trying to find how to translate the offline contact form of the plugin: 2- Also, when an agent is online, the phone button icon at the top of the chat window does not seem to work. I get this error message in the Activity log: 11/27/2019 6:41:44 PM - Call to T:Extn:611@[Dev:sip:611@127.0.0.1:5060;rinstance=1-4148378bf5fe406dbc8e08b0310c1ef8] from L:1500.1[Line:90000 has failed; Cause: 406 Not Acceptable/INVITE from 127.0.0.1:5080 Your kind assistance is truly appreciated. Thanks

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2 questions about the 3cx Live and Chat for websites

Thread starter Connexium
Start date Nov 27, 2019

Status: Not open for further replies.

Connexium

Silver Partner

Nov 27, 2019

Hello,

I have 2 questions:

1-
I am trying to find how to translate the offline contact form of the plugin:

2-
Also, when an agent is online, the phone button icon at the top of the chat window does not seem to work. I get this error message in the Activity log:

Code:

11/27/2019 6:41:44 PM - Call to T:Extn:611@[Dev:sip:[email protected]:5060;rinstance=1-4148378bf5fe406dbc8e08b0310c1ef8] from L:1500.1[Line:90000<<+90000] failed, cause: Cause: 406 Not Acceptable/INVITE from 127.0.0.1:5080
11/27/2019 6:41:44 PM - [CM503003]: Call(C:1500): Call to <sip:[email protected]:0> has failed; Cause: 406 Not Acceptable/INVITE from 127.0.0.1:5080

Your kind assistance is truly appreciated.

Thanks