2 similarly configured t41's, 1 not registering

[JS98]

I have 2 T41s handsets setup on my system. Both are running the same firmware version, both phones are in front of me right now. I can get both to provision seemingly, but 1 does not seem to register. The handsets are setup for 2 different users Is there anything I can check?

 

[OlegR_3CX]

What error do you see in the Event log of the Phonesystem?

 

[JS98]

Thats the thing, I'm not seeing any sort of errors. See attached

 

[OlegR_3CX]

Just ensure that the firmware is the same as here
Is it local to the Phonesystem phone or SBC?

 

[JS98]

Same as that one yes, both phones are local to the system

 

[OlegR_3CX]

Check if the IP is not blacklisted on the Phonesystem end.

 

[JS98]

It doesn't look like it is. All i have in the ip blacklist section is my public ip which is allowed

 

[OlegR_3CX]

Without the system logs, it makes it difficult.
You could open the ticket with us or maybe reach one of the 3CX partners for some help