302 unrecognised SIP header - Patton

[Ciao!]

Hello!
When i try to use the function 302 i have return the following message

Message Header
Via: SIP/2.0/UDP [Host]:5060;branch=z9hG4bK3e3184e2d81305782
Transport: UDP
Sent-by Address: [Host]
Sent-by port: 5060
Branch: z9hG4bK3e3184e2d81305782
Contact: <sip:[Forward-External-Number]@[Host]:5060;transport=udp>
Contact URI: sip:[Forward-External-Number]@[Host]:5060;transport=udp
Contact URI User Part: [Forward-External-Number]
Contact URI Host Part: [Host]
Contact URI Host Port: 5060
Contact URI parameter: transport=udp

// [Main-Trunk-No] is the main trunk No without first 0. Ex real num = 0426XXXX... but [Main Trunk No] = 426XXXX...

To: <sip:[Main-Trunk-No]@[3CX-IP]:5060>;tag=845a5575
SIP to address: sip:[Main-Trunk-No]@[3CX-IP]:5060
SIP to address User Part: [Main-Trunk-No]
SIP to address Host Part: [3CX-IP]
SIP to address Host Port: 5060
SIP to tag: 845a5575
From: "[CallerNum]"<sip:[CallerNum]@[Host]:5060>;tag=3ab8e36622
SIP from display info: "[CallerNum]"
SIP from address: sip:[CallerNum]@[Host]:5060
SIP from address User Part: [CallerNum]
SIP from address Host Part: [Host]
SIP from address Host Port: 5060
SIP from tag: 3ab8e36622
Call-ID: fcb41b413f5b2862
[Generated Call-ID: fcb41b413f5b2862]
CSeq: 1277627300 INVITE
User-Agent: 3CXPhoneSystem 16.0.6.641 (641)
Diversion: <sip:[ID di autenticazione (AKA SIP User ID)]@[3CX-IP]:5060>
Content-Length: 0

From Sip Protocol.
Actually we used Patton SN4171/1E15V30HP

Thanks!

 

[Evolute IT]

Have you configured the Patton using the 3CX config template?

 

[Ciao!]

Have you configured the Patton using the 3CX config template?

Yes, 302 seems working (in 3cx and probabily in Patton) but the uri <sip:[ID di autenticazione (AKA SIP User ID)]@[3CX-IP]:5060> seems wrong. If I understand correctly. I'm not understand why i see suo user id (that it's configurated on Patton) but in diversion I should expect an External Number, maybe?

 

[Evolute IT]

Yes, 302 seems working (in 3cx and probabily in Patton) but the uri <sip:[ID di autenticazione (AKA SIP User ID)]@[3CX-IP]:5060> seems wrong. If I understand correctly. I'm not understand why i see suo user id (that it's configurated on Patton) but in diversion I should expect an External Number, maybe?

Where are you using 302 Call Deflection? It needs to be supported and I don't think Patton's gateways do.

@cobaltit you're usually good with those

 

[YiannisH_3CX]

the uri <sip:[ID di autenticazione (AKA SIP User ID)]@[3CX-IP]:5060> seems wrong. If I understand correctly. I'm not understand why i see suo user id (that it's configurated on Patton) but in diversion I should expect an External Number, maybe?

The diversion SIP header contains the number that was originally called. The external number the call should go to is included in the Contact header. Is your authentication ID the same as the as your main trunk number by any chance?

 

[Ciao!]

L'intestazione SIP di deviazione contiene il numero originariamente chiamato. Il numero esterno a cui deve essere indirizzata la chiamata è incluso nell'intestazione del contatto. Il tuo ID di autenticazione è lo stesso del tuo numero di linea principale per caso?

No, i have two SIP Trunks, two differenti auth id (and two pattons) for One main Trunks Number. Btw, seems correct, in contact i have the External Number...

 

[YiannisH_3CX]

If that is correct then contact your provider and ask if 302 is supported on their lines. I have not heard that before to be honest.