3CX Call Reports

[JackMatthewsSandS]

Hiya, I have been setting up some reports for calls, but was wondering whether there can be a report that includes each phone call's number.
We wanted to know if there was a way to track who is calling from an external number and how often.
Thank you!

 

[FS_Mathieu]

Hello @JackMatthewsSandS

If I understand well, you want to check calls from a specific number to all your 3CX ?

Then you could just create a report and pick the "From", pick "Number" and then you'll see when that number calls you !

 

[JackMatthewsSandS]

Not exactly, where each call can be seen with the number associated. So we can track what number is calling at what times and how often etc.
However, that is very useful to know so thank you!!

 

[FS_Mathieu]

Then you can just let the same thing but instead of Number in the "From" field, you can just put external numbers, then you see only calls incoming and with the number associated

 

[JackMatthewsSandS]

Perfect!!! Thank you so much!