Hi Folks,
We have a reception of 4 Yealink phones, T46U/S before we went to V20 staff were able to transfer a in progress call using the transfer button whilst another inbound call is coming in. Now since V20, staff are unable to do this, when they are in a call and another call comes in it blocks the ability to transfer the in progress call and rejecting doesnt help as the call instantly comes back.
Any ideas? I can't see any configuration that could be causing this?
We have a reception of 4 Yealink phones, T46U/S before we went to V20 staff were able to transfer a in progress call using the transfer button whilst another inbound call is coming in. Now since V20, staff are unable to do this, when they are in a call and another call comes in it blocks the ability to transfer the in progress call and rejecting doesnt help as the call instantly comes back.
Any ideas? I can't see any configuration that could be causing this?
