3CX cloud keep refreshing

[foulad1]

Hi,
i just created 3CX cloud and when I log in it keeps refreshing every few seconds, it's not usable to me, how can I fix that?

• https://1119.3cx.cloud/webclient

I have tested it on macbook safari and chrome browsers both the same issue even on iPhone same issue , waiting for your feedback

Thanks

 

[Dmitry Yurkin]

Hello Foulad1,
Please write what browser do you use?

 

[foulad1]

safari and chrome browsers

 

[Ronaldvdv]

We do have the same issue. On my Macbook running latest updates the webclient keeps refressing. It is not possible to do anything using this. When I use Google Chrome on the Macbook, there is no problem.
On an iPhone it is the same, webclient keeps refreshing, not possible to use. No Google Chrome on the iPhone to test.

I know on the iPhone it started just after upgrade to version 18, before it was working fine.

The Desktop app is working fine on the Macbook.

Best regards,
Ronald
Theiner ICT

 

[Dmitry Yurkin]

Hello, we have an issue with Safari version 16 (released in september) and already fixed it in Update 6 (coming soon).

 

[Ronaldvdv]

Hello, we have an issue with Safari version 16 (released in september) and already fixed it in Update 6 (coming soon).

Thank you Dmitry, We will wait for the update.

Best Regards,
Ronald.