3CX Conferences - Organizer does not receive updates

[Shadragon]

If you set up a scheduled conference call on 3CX, the 3CX system email is the organizer in their Outlook calendar. If any participants decline the meeting, the actual person who set up the call does not receive any notification of that.

Is there any way to change the Organizer to the person who scheduled the conference call? Otherwise we have to set up another Outlook meeting and copy and paste the text with codes from the original 3CX meeting to the persons meeting. Bit of a faff.

Thanks.

 

[craigreilly]

If you schedule a Conference using the WebApp you can select the Calendar to send from: Office 365, Google, Outlook.com, etc. It then logs into your account to create the Meeting Invite.
Otherwise, the email is 3cx Direct which is the cause for that.

 

[Shadragon]

Very few people in our organization use the web app. The 3CX softphone client is by far the most used.

I suppose this should go in the Ideas section then, but being able to set the organizer to the person who sets it up in the softphone should be possible. I'd prefer it be set that way all the time, frankly.

EDIT: Just checked out the web client. It only supports cloud email sources:

- Google
- Office365
- Outlook Online
- iCal
- 3CX (Direct Email)

There is no facility for on premise Exchange which is a massive flaw.