3CX Contact URI not changing on incoming calls (ok 200)

Status
Not open for further replies.

conversys1

Joined
Jun 6, 2016
Messages
3
Reaction score
0
Hey everyone, I am having trouble with a SIP trunk in Brazil. I am using a NAT configuration with static IP on the outside. The provider requires this external static IP to be in all the contact and source SIP information. I have appropriately changed the filed in SIP Trunk -> Options -> Selection which IP to use, but that did not work. I then changed the options under SIP Trunk -> Outbound Calls -> Contact Host Part and From Host Part to the public IP. That resolved my issue for Outbound calls, which are now working fine. The problem is that the issue persists on incoming calls, which ring but never connect because the Contact Host still shows my private IP address on the SIP 200 OK msg.

Any ideas where I can force this change to inbound calls?

upload_2018-12-5_22-55-12.png

Thanks.
 

Attachments

  • upload_2018-12-5_22-52-39.png
    upload_2018-12-5_22-52-39.png
    2.5 KB · Views: 4
What IP is the INVITE coming from the Provider (the Source IP)?
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,901
Messages
589,638
Members
164,768
Latest member
Eagle Man