3cx Crash v20

TevitaF1j1

Free User
Basic Certified
Joined
Nov 8, 2024
Messages
2
Reaction score
0
Users 3cx has been crashing after upgrading to Version 20.0.580.0. Have attached the logs for reference.
 

Attachments

Log Name: Application
Source: Application Error
Date: 11/8/2024 11:06:42 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User:
Computer: BDE-PC-2Z3S6Z2
Description:
Faulting application name: 3CXSoftphone.exe, version: 1.0.0.0, time stamp: 0x66960000
Faulting module name: winmmbase.dll, version: 10.0.26100.1150, time stamp: 0x3006aa5d
Exception code: 0xc0000005
Fault offset: 0x0000000000005773
Faulting process id: 0x3720
Faulting application start time: 0x1DB31643779F121
Faulting application path: C:\Program Files\WindowsApps\3CXDMCC.3CX_20.0.580.0_x64__bhm4yemhnd70e\3CXSoftphone.exe
Faulting module path: C:\WINDOWS\SYSTEM32\winmmbase.dll
Report Id: 5bdec1e1-f3bf-41de-9a73-27e4bd4b80e8
Faulting package full name: 3CXDMCC.3CX_20.0.580.0_x64__bhm4yemhnd70e
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-07T23:06:42.4390413Z" />
<EventRecordID>3943</EventRecordID>
<Correlation />
<Execution ProcessID="17460" ThreadID="13424" />
<Channel>Application</Channel>
<Computer>BDE-PC-2Z3S6Z2</Computer>
<Security UserID="S-1-12-1-1922076898-1098635199-3933690274-3705280040" />
</System>
<EventData>
<Data Name="AppName">3CXSoftphone.exe</Data>
<Data Name="AppVersion">1.0.0.0</Data>
<Data Name="AppTimeStamp">66960000</Data>
<Data Name="ModuleName">winmmbase.dll</Data>
<Data Name="ModuleVersion">10.0.26100.1150</Data>
<Data Name="ModuleTimeStamp">3006aa5d</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">0000000000005773</Data>
<Data Name="ProcessId">0x3720</Data>
<Data Name="ProcessCreationTime">0x1db31643779f121</Data>
<Data Name="AppPath">C:\Program Files\WindowsApps\3CXDMCC.3CX_20.0.580.0_x64__bhm4yemhnd70e\3CXSoftphone.exe</Data>
<Data Name="ModulePath">C:\WINDOWS\SYSTEM32\winmmbase.dll</Data>
<Data Name="IntegratorReportId">5bdec1e1-f3bf-41de-9a73-27e4bd4b80e8</Data>
<Data Name="PackageFullName">3CXDMCC.3CX_20.0.580.0_x64__bhm4yemhnd70e</Data>
<Data Name="PackageRelativeAppId">App</Data>
</EventData>
</Event>
 

Members Online Now

Forum statistics

Threads
111,832
Messages
589,284
Members
164,662
Latest member
DejanMDS