3cx desktop app and scheduled video conferences

[AlexanderReichert]

1) Scheduled a video conference in 3CX desktop app.
2) Later go to the scheduled video conference in the 3CX desktop app and click on join

=> the videoconference launches now in your default browser and not in the desktop app.

This creates a problem because the camera was taken by the 3CX desktop app and the browser has now no access to the camera.

There is a work-around by navigating in the 3CX desktop app away from the "Meet" section to release the camera. Now the browser can access the camera.
However this seems very clunky and I had several users that didn't understand what is going on.

I would have expected that the video conference will be started in the 3CX desktop app and not in the browser when clicking on join.

 

[StefanW]

@AlexanderReichert we are currently aware of this shortcoming that the meeting is not started in this flow within the desktop app. From U2 VC will natively run within the client!