3CX Desktop App - Drag and Drop Transfers

[RadDadIT]

Is the drag and drop functionality from the old Windows desktop app going to be brought into the new v18? We have our main receptionist use this on a daily basis for blind transfers as it makes her job easy for routing calls. The new app looks like it requires searching for an extension which isn't hard, but not near as convenient as just dragging the call to the extension she wants to send it to. As an added bonus, if dragging a call to another extension, if it displayed 3 options when dragging over another extension (blind transfer, attended transfer, and voicemail) that she could just drop the call onto one of them to do that action, it would be even better. Right now, the client as it is makes things harder for her unless we're just missing how to do it.

 

[Evolute IT]

For now, you have to use the old client for this feature.

However, I wouldn't be surprised if it came at some point since drag&drop is possible on web interfaces (which the new app is) so cross your fingers and hope for the best

I'm expecting a roadmap update from @Nick Galea soon after their vacations anyway since V18 has now been fully released.