3cx Management console

[MPH2020]

The 3cx management console is not working (Version 12 3cx system) . If it is corrupted . Possible to reinstall only the console .

When you try to open from the browser it is showing that is loading but the screen never come to the login screen .

 

[diamond9]

What system is this installed on, windows/linux?

 

[MPH2020]

What system is this installed on, windows/linux?

windows server 2008

 

[diamond9]

Are all the services running correctly? i dont think its possible to just re-install the management console

 

[MPH2020]

Are all the services running correctly? i dont think its possible to just re-install the management console

Can you tell me what are the services i need to check . Or do we have any option to make it working condition .

 

[diamond9]

i would suggest a reinstall from a backup personally rather than trying to mess around with that, if you dont have a backup use the following commands

Backup Command on Windows
To use the backup command on Windows, open a command prompt with administrative privileges, change to this directory using
cd C:\Program Files\3CX Phone System\Bin
and run the command to:

• Display available backup command options:

BackupCmd.exe --help

• Make a full PBX backup and keep a log:

BackupCmd.exe --file=full_pbx_backup.zip --options=ALL --log=backup_cmd.log

• Make a backup including call history, license and FQDN, keeping a log:

BackupCmd.exe --file=partial_pbx_backup.zip --options=CH,LIC,FQDN --log=backup_cmd.log

 

[diamond9]

these are the services on windows

net stop "3CX PhoneSystem Media Server"
net stop "3CX PhoneSystem Nginx Server"
net stop "3CX PhoneSystem 01 SIP/RTP Tunneling Proxy"
net stop "3CX PhoneSystem 01 Management Console"
net stop "3CX PhoneSystem 01 FAX Server"
net stop "3CX PhoneSystem 01 IVR Server"
net stop "3CX PhoneSystem 01 Queue Manager Server"
net stop "3CX PhoneSystem 01 SIP Server"
net stop "3CX PhoneSystem 01 System Server"
net stop "3CX PhoneSystem 01 Configuration Server"
net stop "3CX Event Notification Manager"
net stop "3CX PhoneSystem Database Server"

net start "3CX PhoneSystem Database Server"
net start "3CX Event Notification Manager"
net start "3CX PhoneSystem 01 Configuration Server"
net start "3CX PhoneSystem 01 System Server"
net start "3CX PhoneSystem 01 SIP Server"
net start "3CX PhoneSystem 01 Queue Manager Server"
net start "3CX PhoneSystem 01 IVR Server"
net start "3CX PhoneSystem 01 FAX Server"
net start "3CX PhoneSystem 01 Management Console"
net start "3CX PhoneSystem 01 SIP/RTP Tunneling Proxy"
net start "3CX PhoneSystem Nginx Server"
net start "3CX PhoneSystem Media Server"

 

[MPH2020]

What system is this installed on, windows/linux?

The 3cx management console is working . The antivirus was blocking it . The McAfee virus was setup for MAXIMUM protection .

Only the web based not working at the movement .

 

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Internet explorer isnt a supported browser

 

[MPH2020]

Internet explorer isnt a supported browser

Even i tired with Firefox browser it is the same issue