This post is more for benefit of those who may follow later, the solution described above is working well for us. There are a couple of caveat but otherwise good. I am happy to hear from you PM me if you want to discuss.
Also, we have some difficulty with attended transfers, not sure exactly as I havent been close to the conversations but I think the issue is getting back to the original caller if the 3rd party doesnt answer. These are the instructions our support desk created:
When using the Att. Transfer, if you wish to return to the caller:
1. Press “CTRL, ALT & Break” simultaneously to return to 3CX Client on local
2. Click on 3CX icon in task bar (if window is not displayed)
3. On the 3CX Client window, click on the line the caller is on (usually Line 1) and they will now be able to hear you
4. Pres “CTRL, ALT & Break” simultaneously to return to your MIPS HOST session
Also, we have some difficulty with attended transfers, not sure exactly as I havent been close to the conversations but I think the issue is getting back to the original caller if the 3rd party doesnt answer. These are the instructions our support desk created:
When using the Att. Transfer, if you wish to return to the caller:
1. Press “CTRL, ALT & Break” simultaneously to return to 3CX Client on local
2. Click on 3CX icon in task bar (if window is not displayed)
3. On the 3CX Client window, click on the line the caller is on (usually Line 1) and they will now be able to hear you
4. Pres “CTRL, ALT & Break” simultaneously to return to your MIPS HOST session
