3CX Predictive Dialer

[Mercy1885]

Is predictive dialer already in 3cx or do we need to configure from other provider?
If its already in it I would like how it set up?
If need to get from other provider is a trial version?
I'm trying out so don't want to waste money.

 

[Evolute IT]

sipcaller.com

If you're using Hosted or SMB, you will be limited.

 

[edossantos_sipcaller]

Hello @Mercy1885,

As @ConceptsWeb mentioned, SIP Caller is your best option. You can try it for free during 14 days. Integrating it with 3CX is extremely simple, just follow our guide:
https://sipcaller.com/help/phonesystems
https://sipcaller.com/help/phonesystems_3cx

Just ensure that your 3CX server is running in a self hosted environment, because you will need to install a small module in your 3CX server in order to use the predictive dialer functionality (we need to monitor the queue in real time, and that can only be done from the 3CX server). If you use 3CX Free or Hosted by 3CX, you can't access the operating system, so you can't install this module, and in that case only Power Dialer campaigns can be run.

Let me know if you need any help setting this up.

Kind regards.