3CX reporting missing

[cam]

Hi,a member of staff has asked to see call reports but all I can see under reporting is CDR.

I used to be able to get basic reports on a call queues sent to our team leaders but I cannot see how.

Am I missing someting?

I am on Version 18 Update 9, Enterprise

 

[SweetAction]

Hi,a member of staff has asked to see call reports but all I can see under reporting is CDR.

I used to be able to get basic reports on a call queues sent to our team leaders but I cannot see how.

Am I missing someting?

I am on Version 18 Update 9, Enterprise

Are you sign in as the root user or a delegated admin? If delegated, do you have access to reports?

 

[1stfinl]

I have a 4SC Standard that I use as a secondary PBX. It seems that everything is now gone. My SIPs, users, & phones are no longer appearing. Everything seems to have disappeared. I rebooted the machine, just in case of some glitch, and no change. I tried to restore from a backup I have and saying backup either not found or invalid. I have 3 backups and getting this on all backups. Now I went to add a user and now getting this error Specified argument was out of the range of valid values. (Parameter 'length of prefix '1' is greter then requested length of the DN name (0)'). So why has everything been erased, and why am I now having issues here, can't restore, or add a user. Now this is all from the Manager Portal

 

[Alphabetic]

I have a 4SC Standard that I use as a secondary PBX. It seems that everything is now gone. My SIPs, users, & phones are no longer appearing. Everything seems to have disappeared. I rebooted the machine, just in case of some glitch, and no change. I tried to restore from a backup I have and saying backup either not found or invalid. I have 3 backups and getting this on all backups. Now I went to add a user and now getting this error Specified argument was out of the range of valid values. (Parameter 'length of prefix '1' is greter then requested length of the DN name (0)'). So why has everything been erased, and why am I now having issues here, can't restore, or add a user. Now this is all from the Manager Portal

You should open a new thread for your issue and include details such as PBX version and set up.

 

[cam]

Hi, sorry all. I was signed into a non-admin account. School boy error

 

[1stfinl]

You should open a new thread for your issue and include details such as PBX version and set up.

I tried that but keep getting invallid error messages