3CX Services: need to restart?

[regomotiv]

On prem, v15.5, Windows 10 Pro.

The 3CX System Server & Queue Mgr Server services stop & have to be restarted multiple times everyday.
I'm only seeing this problem at this one site.

Any ideas?

 

[Saqqara]

What is the actual version / build of 3CX, Under Information panel , License info

Believe there was an issue with SP3 with queues , fixed in SP4

Are you running any antivirus, and have you exclude the 3cx folders.

C:\Program Files\3CX PhoneSystem\*
C:\ProgramData\3CX\* .

Any info in the event logs ?

 

[regomotiv]

v15.5.10244.4

Let me check the rest, I don't have access to the hardware (it's owned by the client).

Antivirus: I don't think so, but I'll ask their IT guy to check.
This system has been running for almost 3 years, this "issue" just started this week.

 

[YiannisH_3CX]

Hello @regomotiv

You could also check if any updates were installed around the time the issue stated to see if that might have caused any issues.