3CX soft phone won't receive a call

[bltsai]

Why I install 3CX soft phone on PC only can call out but not receive a call? can I use 3CX Assistant with 3CX soft phone together on a PC?

 

[SY]

Why I install 3CX soft phone on PC only can call out but not receive a call? can I use 3CX Assistant with 3CX soft phone together on a PC?

Have you read http://www.3cx.com/forums/forum-rules-read-to-get-answers-93.html?

Please extend your post as requested.

Thanks