3CX Support

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brycejlowe

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Does anyone know how to contact 3CX support regarding an existing case without creating a new one? I have purchased support cases and I see my case in the system, but when I click on the ticket id it just redirects to their helpdesk.3cx.com home page.

I don't want to use up one of my purchased cases just to get a status of my OTHER purchased case...
 
Hello @brycejlowe

Please send me a personal message with your ticket ID and the email you used so we can check the issue.
 
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