3CX - Upgrade Lightsail instance

[Fernando Nunes Bueno]

Hello guys, I have an instance with 35 extensions, fixed IP and I need to upgrade in that instance, as it is reaching the limit, I am concerned with doing the procedure that AWS is indicating, which would be to take the snapshot and then upload this image in a new one machine with new features, all extensions are configured as STUN. Has anyone gone through this process and could help me?

Tks

 

[StefanW]

before you do anything, can you take a backup and download it to your PBX.
Then try and create a new instance, install 3CX on it and restore the backup (do not do this during office hours as you will have 2 3CX connecting to one voip provider and call routing might be affected). Once done, see if you can just point the previous IP to your new instance and shut down the old instance?