3cx users out of hours routing

[JohnMorris]

Hi,
We have a 3cx i have just upgraded, and in the day the call routed to an extension for reception, however out of hours we sent it to voicemail.

In v20 how do we achieve this, as we can only assign the ddi to the user, and there is no option for what happens outside of office hours.

Thanks
John

 

[bitn2]

Hi,
We have a 3cx i have just upgraded, and in the day the call routed to an extension for reception, however out of hours we sent it to voicemail.

In v20 how do we achieve this, as we can only assign the ddi to the user, and there is no option for what happens outside of office hours.

Thanks
John

Assign the did to a department und route everything there.