Hi there
I am using the 3CX Desktop App (Microsoft Store and v18 Desktop App) and have the "Launch application on incoming call" to open up my CRM Web App when a phone number calls in.
However, I have noticed when an Assistive Call Pickup is done or using a dialling the Call Pick Up number this option does not run therefore my CRM Web App does not open.
I don't know if it works in Chrome Web App but because of the need to automatically open up my CRM when a call is answered/transferred even if Chrome is closed it's not possible.
Has any one else experience this? What are your workarounds?
Thanks
H
I am using the 3CX Desktop App (Microsoft Store and v18 Desktop App) and have the "Launch application on incoming call" to open up my CRM Web App when a phone number calls in.
However, I have noticed when an Assistive Call Pickup is done or using a dialling the Call Pick Up number this option does not run therefore my CRM Web App does not open.
I don't know if it works in Chrome Web App but because of the need to automatically open up my CRM when a call is answered/transferred even if Chrome is closed it's not possible.
Has any one else experience this? What are your workarounds?
Thanks
H
