Solved 3CX Ver 6 - Connecting Bluetooth Headset Problems

[3CX-Newbie]

Hi,
I realise that CX Ver 6 is not supported but I will ask the question anyway.

I have 3CV Ver 6 installed on Windows 7 and I am trying to use it with a Bluetooth headset.

It is connecting to a 3rd party SIP provider (Gradwell). I don't think this is relevant but I thought I would add it anyway.

The Bluetooth headset is seems to be working when I place a call (to my own mobile) as I can hear the outgoing ringing sound on the headset and my mobile starts ringing as well.

So connection is happening.

But when I pick up from the mobile I can hear nothing at the mobile end or the headset end.

This is the error log output....

DX:MP3 Writer initialized
DX:MP3 Encoder initialized
DX:FFDShow not present
Translation file OK
Attempting to connect sip.gradwell.com
Phone got as local port 49164
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Network configuration changed
Network configuration changed
Not connected: Server unreachable
Phone has been disconnected - error: 503
Phone is no longer connected
Translation file OK
Attempting to connect sip.gradwell.com
Phone got as local port 49990
Jabra not connected
RTP engine OK
SIP engine OK
Failed to initialize sound mic device, no audio will be delivered
Sound ring device OK []
Sound speaker device OK []
Phone is now connected
Video stream will be received on 86.8.141.44:40004
No video port provided by remote party
No video port provided by remote party
Video stream will be received on 86.8.141.44:40010
Video stream will be received on 86.8.141.44:40016
Video stream will be received on 86.8.141.44:40022
No video port provided by remote party
No video port provided by remote party
Video stream will be received on 86.8.141.44:40028
Video stream will be received on 86.8.141.44:40034
Video stream will be received on 86.8.141.44:40040
Video stream will be received on 86.8.141.44:40046

Any ideas?

Thanks in advance,

Will

 

[Evolute IT]

And, why are you using Version 6?

 

[3CX-Newbie]

Because as far as I can see that is the only free version that allows me to directly connect to a VOIP provider.

Installed Ver 16 and it did not seem that I could connect to the Gradwell VOIP service I use.

 

[Evolute IT]

Because as far as I can see that is the only free version that allows me to directly connect to a VOIP provider.

Installed Ver 16 and it did not seem that I could connect to the Gradwell VOIP service I use.

There's many other softphone if that's all you need.

3CX is made of 3CX, not a random provider. Use Bria or something like that.

 

[3CX-Newbie]

Thank you for your help