3cx Windows App Freezes Multiple Times a Day

[kylep87]

I've received multiple complaints from a user. She is still running Windows 7 on her PC. We updated to V16 today. She said for the last week her windows app says "not responding" and freezes multiple times per day when someone calls her. She has a Yealink phone connected at the office and the iOS app. She said she has to restart the program to get it to work. She has also uninstalled it and reinstalled it. This occurs when she is physically connected to the network at the office. About two weeks ago she updated to the newest version of 3CX.