Solved 3CX Windows app has gray hold button

[Wesley Telecomlijn]

Hi,

When I've selected my Yealink device(T54W) in the dialer and make a call its not possible to press the hold button.
Will this this ever be added for Yealink supported devices?

From what I've tested it is possible to add this.
When I run the URL below I can set a call on hold and also resume it. I guess 3CX uses the same type of URI calls to the phone for calling ect.
http://admin:[email protected]/cgi-bin/ConfigManApp.com?key=F_HOLD
OR
http://admin:[email protected]/servlet?key=F_HOLD

 

[VasilisV_3CX]

Hi @Wesley Telecomlijn,

There is no hold function in the CSTA interface.

Will this this ever be added for Yealink supported devices?

I can't say for sure I'm afraid. I've not found anything regarding this on the Ideas forum so you may want to post it there as a feature request.

 

[Wesley Telecomlijn]

Hi @Wesley Telecomlijn,

There is no hold function in the CSTA interface.


I can't say for sure I'm afraid. I've not found anything regarding this on the Ideas forum so you may want to post it there as a feature request.

Thanks for your reply, I've created a feature request.
https://www.3cx.com/community/threads/3cx-windows-app-hold-button-for-yealink.85743/

 

[VasilisV_3CX]

Great to hear @Wesley Telecomlijn. I'll close this issue as solved for now. If you require any further assistance, feel free to open a new thread!