3CXPhone for Android Bugs/Concerns

[loganss]

I was a big fan of SipAgent and I'm hoping 3CXPhone can improve on its architecture. I have a few bugs to report and some concerns to voice so I figured this forum is the best place to voice my views.

My Setup
Hardware: Nexus One
Software: V2.2 (Froyo) Build FRF91 (unrooted)
VoIP Config: N1+3CXPhone+ipcomms+GV Dialer+GoogleVoice

Concerns

• No Changelog to 3CXPhone versions published in Market
• If someone sends an email to the Market email listed, reply. I sent an email asking for a changelog and got nothing. Even a redirect to here would have been better than nothing.
• Direct people to this forum and not just your generic VoIP page that's not specific to Android

Bugs

1. This bug not present for v1.1.13
   When in vibrate mode, 3CXPhone doesn't vibrate for an incoming call and it rings through speaker
2. This bug not present for v1.1.13
   When in vibrate mode, 3CXPhone still outputs sound when pressing numbers on keypad
3. 3CXPhone keypad screen -> Menu button -> Profiles -> Menu button results in 3CXPhone showing a constant "Waiting for profile, please be patient" popup with no end in sight if a user doesn't push a button. Luckily using the back button exits this
4. When first opening 3CXPhone (process started in Android) with my current VoIP config audio out works but audio in doesn't. (i.e. Caller on the other end can hear me but I can't hear them). Once you end the call and retry audio in/out typically works. Issue not always repeatable and doesn't only occur when first opening 3CXPhone.
5. This bug not present for 3CXPhone v1.1.10
   • 
     The following was a SipAgent bug but I don't have the ability to test 3G and Wifi together like I used to:
   • Set your cell to use 3G
   • Open 3CXPhone with a profile that has Enable 3G checked
   • Receive a 3G SIP call to make sure 3CXPhone is working ok
   • Hide 3CXPhone by hitting Home button
   • Turn Wifi On, which should turn 3G off
   • 3CXPhone still has the green icon in status.
   • Attempt to receive a Wifi SIP call. Nothing comes through. I tried several times.
   • Quit 3CXPhone and reopen it
   • Attempt to receive a WiFi SIP call and now it works.
     
     Same thing happens when going from WiFi to 3G
6. 3CXPhone hijacks the physical volume buttons when it is in the background and doesn't allow a user to change the media volume with their volume controls. I don't mind if 3CXPhone does this in the foreground but it shouldn't do this in the background.

Feature Requests

1. The button to change from earpiece to speaker phone is not obvious. Many users will probably think that there is no way to switch from Earpiece to Speaker to Bluetooth. I recommend that you make that button look like the other buttons on the keypad. No point in showing the word Available. Instead of On Hook maybe Registered/UnRegistered/Ringing/Connected
2. If call comes in while user is in Profile settings, take the user to the accept call screen automatically, and once call is done, return user to Profile settings page.
3. Add a Mute button. Maybe this and hold button can be linked. (i.e press hold button and prompted for mute or hold
4. When you press the menu button in the main 3CXPhone screen, don't use grey text/icons since in most software greyed out buttons/text equates to an unclickable button

That's all I can think of for now.
I'm looking forward to seeing how 3CXPhone evolves :mrgreen: .

 

[LeonidasG_3CX]

Hi,

The Proximity sensor currently has a bug where if activated on some phones it will cause the Phone to use 100% CPU causing intermittent audio loss / stuttering in audio.

Regarding the Wildlife screen size, this is something i'll have to check out though i have my doubts since i've tested the Phone on a Xperia X10mini which has a tiny screen, yet is enough to show all numbers correctly.

 

[david steadson]

Hi,

The Proximity sensor currently has a bug where if activated on some phones it will cause the Phone to use 100% CPU causing intermittent audio loss / stuttering in audio.

I've also now encountered a situation where the phone refused to switch to the earphones when they were plugged in, even when in another app like music player. Stopping 3cxphone fixed the problem

Regarding the Wildlife screen size, this is something i'll have to check out though i have my doubts since i've tested the Phone on a Xperia X10mini which has a tiny screen, yet is enough to show all numbers correctly.

ok, probably an issue because of my long sip userid then. I'm not sure what the app is supposed to look like normally, but right now when I type numbers they are visible underneath the second line of my sip userid. When I say underneath, I mean literally, the userid is layered over the number and it can barely be seen behind the userid text.

Only got the one camera at the moment (on the phone) so I can't post a screenshot sorry

 

[LeonidasG_3CX]

Ah the issue regarding numbers appear over other text is a known issue, it's something that will probably be addressed in the next Android 3CXPhone release.