5 of v20 systems will not start (All using 443). Google Cloud

[DanAntonielli]

This AM 5 of my systems will not start 3CX. All of my systems using 5001 are fine, but he 443 are not.

I've tried to go through my normal troubleshooting without any luck.

phones-v20-vm:~$ journalctl -xe
Oct 14 13:23:24 phones-v20-vm systemd[1]: Removed slice user-105.slice - User Slice of UID 105.
░░ Subject: A stop job for unit user-105.slice has finished
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A stop job for unit user-105.slice has finished.
░░
░░ The job identifier is 1568 and the job result is done.
Oct 14 13:23:26 phones-v20-vm systemd[1]: systemd-hostnamed.service: Deactivated successfully.
░░ Subject: Unit succeeded
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ The unit systemd-hostnamed.service has successfully entered the 'dead' state.
Oct 14 13:23:42 phones-v20-vm sudo[1082]: USER: TTY=pts/0 ; PWD=/home/USER; USER=root ; COMMAND=/usr/sbin/service 3CX* status
Oct 14 13:23:42 -phones-v20-vm sudo[1082]: pam_unix(sudo:session): session opened for user root(uid=0) by USER(uid=1001)
Oct 14 13:23:42 phones-v20-vm sudo[1082]: pam_unix(sudo:session): session closed for user root
Oct 14 13:25:01 phones-v20-vm CRON[1096]: pam_unix(cron:session): session opened for user root(uid=0) by (uid=0)
Oct 14 13:25:01 phones-v20-vm CRON[1097]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
Oct 14 13:25:01 phones-v20-vm CRON[1096]: pam_unix(cron:session): session closed for user root
Oct 14 13:25:20 phones-v20-vm polkitd[603]: Registered Authentication Agent for unix-process:1099:15054 (system bus name :1.21 [/usr/bin/pkttyagent --notify-fd 5 --fallba>
Oct 14 13:25:23 phones-v20-vm polkitd[603]: Operator of unix-process:1099:15054 successfully authenticated as unix-user:root to gain ONE-SHOT authorization for action org>
Oct 14 13:25:23 phones-v20-vm systemd[1]: Starting 3CXCfgServ01.service - 3CX PhoneSystem Configuration Service...
░░ Subject: A start job for unit 3CXCfgServ01.service has begun execution
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit 3CXCfgServ01.service has begun execution.
░░
░░ The job identifier is 1647.
Oct 14 13:25:48 phones-v20-vm systemd[1]: 3CXCfgServ01.service: Failed with result 'protocol'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ The unit 3CXCfgServ01.service has entered the 'failed' state with result 'protocol'.
Oct 14 13:25:48 phones-v20-vm systemd[1]: Failed to start 3CXCfgServ01.service - 3CX PhoneSystem Configuration Service.
░░ Subject: A start job for unit 3CXCfgServ01.service has failed
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit 3CXCfgServ01.service has finished with a failure.
░░
░░ The job identifier is 1647 and the job result is failed.
Oct 14 13:25:48 phones-v20-vm systemd[1]: Dependency failed for 3CXPhoneSystemMC01.service - 3CX PhoneSystem 01 Management Console.
░░ Subject: A start job for unit 3CXPhoneSystemMC01.service has failed
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit 3CXPhoneSystemMC01.service has finished with a failure.
░░
░░ The job identifier is 1569 and the job result is dependency.
Oct 14 13:25:48 phones-v20-vm systemd[1]: 3CXPhoneSystemMC01.service: Job 3CXPhoneSystemMC01.service/start failed with result 'dependency'.
Oct 14 13:25:48 phones-v20-vm polkitd[603]: Unregistered Authentication Agent for unix-process:1099:15054 (system bus name :1.21, object path /org/freedesktop/PolicyKit1/>

 

[Lee Cramman]

Were automatic updates turned on?

 

[DanAntonielli]

Yes, but none of my other PBXs were affected.

I ended up just restoring all of them without a real answer on what happened.

 

[Lee Cramman]

Yes, but none of my other PBXs were affected.

I ended up just restoring all of them without a real answer on what happened.

My next questions would have been about memory and free disk space, but frankly I think you've done the best thing by restoring from backup.

Hopefully it doesn't happen again.

 

[DanAntonielli]

My next questions would have been about memory and free disk space, but frankly I think you've done the best thing by restoring from backup.

Hopefully it doesn't happen again.

They were installed using the 3CX installed. Whatever the base spec that is set to. 2GB most likely.