603 MaxPeak Cost Exceeded

[Jake187]

I'm getting the following error when dialing a number. Any suggestions?

Call or Registration to 001345939****@(Ln.10000@********) has failed. ****.****.****.**** replied: 603 MaxPeak Cost Exceeded; from IP:****.****.****.****:5060

 

[Charles_3CX]

Hi there, which IP address is mentioned in this part ****.****.****.**** replied:

Is it the Ip address of your VoIP provider?

 

[Jake187]

Hi Charles,

Yes that's the Sip trunk "Registrar/Server/Gateway Hostname or IP"

 

[Charles_3CX]

In this case, you can contact your Sip Trunk provider and ask them what this error is, as it is an error that is received from them.

 

[Nathan@Voxtelesys]

Ask your trunk provider. I would guess that it is too expensive to complete the call to that area. Your provider likely does not want to complete a call that they would loose money on or it could be a different rate (like international) that you would need to approve with your provider.

 

[VoIPTools]

My first thought was maybe the carrier is seeing excessive calling in a short period of time and are concerned about hackers placing surreptitious calls using your trunk? Just a guess. I would call your carrier right away.