Solved Access denied. Cant log in from any IP.

[lazuruz]

As of a few hours ago. Cant log in to a 3CX hosted instance. Correct password. Different users and different IPs tried.

 

[AndreasY_3CX]

Hi @lazuruz,

Can you open a support ticket and provide your license key ?

 

[lazuruz]

Hi @lazuruz,

Can you open a support ticket and provide your license key ?

sent. Thanks

 

[AndreasY_3CX]

As per our private conversation with @lazuruz, the issue has been resolved by sending a password recovery email and removing the public IP address from IP blacklist because of too many incorrect attempts.