AD integration and DiD

[JosIPVG]

Goodmorning folks!

Is it possible to predefine a DiD for a user in AD that when the user is synced/imported to 3CX that the DiD is added?

 

[Charles_3CX]

You can define the outbound caller ID for the extension with the AD import feature amount other parameters as shown below:

 

[JosIPVG]

Hi Charles thank you for the feedback.

I might be overlooking it but there is no way to give a user a DID on AD base so when it's created in AD that the DID will automatically be assigned to the user in 3CX?

 

[Charles_3CX]

Thanks for the reply. You can only define the fields mentioned above in AD to import to 3cx extensions. So what do you mean, give a user a DID, please? Which field under the extensions settings is one that you require? Please send me a screenshot of the field you wish to populate.

Additionally, you are referring to the AD import and not the M365 sync, correct?

 

[Evolute IT]

Thanks for the reply. You can only define the fields mentioned above in AD to import to 3cx extensions. So what do you mean, give a user a DID, please? Which field under the extensions settings is one that you require? Please send me a screenshot of the field you wish to populate.

Additionally, you are referring to the AD import and not the M365 sync, correct?

Yes M365.

And yes, he wants DID. That could be a nice addon to have that sync from the O365. Then sync the inbound rule to that user.

 

[JosIPVG]

Hi Charles,

AD and M365 sync .. i always mix them up.

We have a customer with M365 sync.
And they want to be able to give a DiD ( Direct inward dialing number) to the users they set up in 365 so when it synchronizes to 3CX that it has a DID so the person has a direct line to be called on.


Sorry for not being clear on AD/365 !

 

[Charles_3CX]

Thanks for the reply.

So to clarify this a little further, please, as it sounds like you would like to set up a DID in 365 and assign it to an extension through the 365 user sync and have the inbound rule created automatically so that the extension receives calls from it.

 

[Evolute IT]

Thanks for the reply.

So to clarify this a little further, please, as it sounds like you would like to set up a DID in 365 and assign it to an extension through the 365 user sync and have the inbound rule created automatically so that the extension receives calls from it.

Precisely.

 

[Charles_3CX]

You can sync the office phone number in the 365 user account to the Outbound caller ID section of the 3cx extension, enabling the option under the M365 integration options within the settings of the management console, but it will not create an inbound rule for you. This you will need to create manually.

 

[JosIPVG]

Ok thanks for confirming that!

 

[Charles_3CX]

No problem you are welcome