Solved Android 16.6.2.89 - Doesn't show missed calls for call queue in client

[CT-Tel]

Hi,

We have a client running the Android client version 16.6.2.89 on Galaxy A42 5G (Android Version 11), we have a issue where by the users don't see any of the missed calls in the recent tab for call queues.
Has anyone else got this issue or been able to resolve it?

Many Thanks
Terry

 

[Vali_3CX]

Queue calls are not shown in Recents - this is by design. They are not regular calls, they have different, specific handling, not designed or suitable for mobile clients.

 

[CT-Tel]

Queue calls are not shown in Recents - this is by design. They are not regular calls, they have different, specific handling, not designed or suitable for mobile clients.

Hi Vali, many thanks for the prompt response on this. This helped clears things up!