Android Client is not displaying number on incoming call

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Severin Meyer

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Version 15.5.345.633
I had observed, that the Android client is ringing but not displaying any information about the incoming call.
No phone number, no name, nothing.
When I go to the call history I can see the number.
I think the problem is about displaying only the name, which for unknown numbers could be an empty string.
Generally I would appreciate if the information displayed about an incoming call will be both at every time:
Name AND number
It could be, that the phonebook has multiple entries with the same main phone number.
So, I can quickly see if the call is coming from the company or direct phone.
 
Could you post a screenshot of the issue?
 
Unfortunately I cannot, as this seems only happen on international calls with an unknown number.
But it is like the attached faked screenshot.
Why is the number not always displayed?
 

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  • Screenshot_20181005-133234_3CX.jpg
    Screenshot_20181005-133234_3CX.jpg
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Thank you, we're aware of this issue. It's something that's queued to be fixed for this upcoming 3CX Client release.
 
So in the fixed release I will always see the name AND number?
 
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