I tried to use the 3CX API with the endpoint /callcontrol/{dnnumber}/participants/{id}/{action} to answer calls, but when I checked the documentation for this endpoint, I found in the description of "action:answer" something that isn't fully explained:
“No parameters. Applicable only to participants which are supporting direct_control (uacsta) or RoutePoint participants. This method allows an external application to control call handling on RoutePoints or remotely control the specific extension device (which supports direct call control).”
I tried to look up more information on how to configure my extension in the 3CX console with direct_control (uacsta) or RoutePoint permissions. Does anyone know how to configure these permissions? Because when I make a request to this endpoint, 3CX always rejects it.
“No parameters. Applicable only to participants which are supporting direct_control (uacsta) or RoutePoint participants. This method allows an external application to control call handling on RoutePoints or remotely control the specific extension device (which supports direct call control).”
I tried to look up more information on how to configure my extension in the 3CX console with direct_control (uacsta) or RoutePoint permissions. Does anyone know how to configure these permissions? Because when I make a request to this endpoint, 3CX always rejects it.
