Audio Issue

[DivyaP]

Hi,
outgoing voice is didn't able to hear and also try to connect the particular extension its sound is so noisy
how to troubleshoot?

 

[Saqqara]

Need more details to help you

Please provide more info on the setup of 3cx - https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

Is the audio the same, for internal calls ?

Is it only affecting one extension, what handset or is 3cx app.