Avaya to 3CX SIP Trunk call failed

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kirankumar2202

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We are trying to establish the SIP trunk between Avaya PBX with 3CX with out other office we are getting the inbound call. However, after first 2 rings the call gets terminated. and below are the logs.

01/06/2023 3:46:40 PM - Default best-route IP is determined as 172.30.34.54
01/06/2023 3:46:34 PM - Leg L:22.2[Extn:683] is terminated: Cause: 487 Request Terminated/INVITE from 127.0.0.1:5063
01/06/2023 3:46:34 PM - L:22.2[Extn:683] got Terminated Recv 487/INVITE from 127.0.0.1:5063 tid=be63d8344b35e709 Call-ID=21aghSWDb55e5kRe9G4eQA..:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-524287-1---be63d8344b35e709;rport=5060
To: <sip:[email protected]>;tag=275e2153
From: "301"<sip:[email protected]:5060;nf=e>;tag=17121a58
Call-ID: 21aghSWDb55e5kRe9G4eQA..
CSeq: 1 INVITE
User-Agent: 3CX WebRTC proxy
Content-Length: 0

01/06/2023 3:46:34 PM - Terminated from <sip:[email protected]>;tag=275e2153 to "301"<sip:[email protected]:5060;nf=e>;tag=17121a58; reason: Error
01/06/2023 3:46:34 PM - L:22.2[Extn:683] got Failure: Failure Recv 487/INVITE from 127.0.0.1:5063 tid=be63d8344b35e709 Call-ID=21aghSWDb55e5kRe9G4eQA..:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-524287-1---be63d8344b35e709;rport=5060
To: <sip:[email protected]>;tag=275e2153
From: "301"<sip:[email protected]:5060;nf=e>;tag=17121a58
Call-ID: 21aghSWDb55e5kRe9G4eQA..
CSeq: 1 INVITE
User-Agent: 3CX WebRTC proxy
Content-Length: 0

01/06/2023 3:46:34 PM - [CM503003]: Call(C:22): Call to <sip:[email protected]:0> has failed; Cause: 487 Request Terminated/INVITE from 127.0.0.1:5063
01/06/2023 3:46:34 PM - Session 536601 has failed in leg L:22.2[Extn:683] ; Cause: 487 Request Terminated/INVITE from 127.0.0.1:5063
01/06/2023 3:46:34 PM - Failure from <sip:[email protected]>;tag=275e2153 to "301"<sip:[email protected]:5060;nf=e>;tag=17121a58
01/06/2023 3:46:34 PM - ~Target=Ext:Ext.683
01/06/2023 3:46:34 PM - Leg L:22.1[Line:10001<<301] is terminated: Cause: BYE from PBX
01/06/2023 3:46:34 PM - Terminated from "" <sip:[email protected]>;tag=e73289673328704f to <sip:[email protected]>;tag=f4480441; reason: Rejected
01/06/2023 3:46:34 PM - L:22.1[Line:10001<<301] Sending: OnSendResp Send 604/INVITE from 0.0.0.0:0 tid=e069ed3f8abc9f5a9cec913b3474004c Call-ID=908c63b3d3c3c1b9e2f4e7d9ebbd0291:
SIP/2.0 604 Does Not Exist Anywhere
Via: SIP/2.0/UDP 172.25.1.2:5060;rport=5060;branch=z9hG4bKe069ed3f8abc9f5a9cec913b3474004c
To: <sip:[email protected]>;tag=f4480441
From: "" <sip:[email protected]>;tag=e73289673328704f
Call-ID: 908c63b3d3c3c1b9e2f4e7d9ebbd0291
CSeq: 1996036303 INVITE
Warning: 499 SPJSYD-33.spjainsyd.local "No outbound rule"
Content-Length: 0
 
according to the log there is "No outbound rule"
 
What type of trunk are you using in 3CX...a Bridge trunk, Generic trunk?
 
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