Hi,
We've just implemented 3CX (replacing an Aastra traditional phone system) and are loving the flexibility.
We've integrated automatic dialling from Outlook, Salesforce and our propriety support-desk system and looking at inbound caller recognition for the latter now.
Also got dual phone extensions working so people working away from the office can take a USB phone with them and, assuming they can get a network connection & VPN, they've got their email & desk phone with them.
Awesome stuff!
We've just implemented 3CX (replacing an Aastra traditional phone system) and are loving the flexibility.
We've integrated automatic dialling from Outlook, Salesforce and our propriety support-desk system and looking at inbound caller recognition for the latter now.
Also got dual phone extensions working so people working away from the office can take a USB phone with them and, assuming they can get a network connection & VPN, they've got their email & desk phone with them.
Awesome stuff!
