Solved Back to default e-mail templates

[PhilK]

Just wanted to ask two little questions on e-mail templates.
I edited the templates for audio and video conference invites.
1. how do I get back to defaults if I didn't safe them before?
2. when upgrading from v16 to v18 - will the templates be renewed with the upgrade when I edited them or will they not be changed if they have been manually edited before?

 

[SteveITS]

I saved a copy myself, but that doesn't help with future version's changes. I would assume/hope those wouldn't revert automatically. For our purposes, we can pull up another client's server and look. It would however be awfully handy to have a "revert to the default template" button in the editor, especially if someone was experimenting and wanted to use the defaults again.

 

[VasilisV_3CX]

Hi @PhilK,

1. how do I get back to defaults if I didn't safe them before?

If you delete MAILTEMPLATE_WEBMEETING_CUSTOM from the parameters, it will revert to the default.

2. when upgrading from v16 to v18 - will the templates be renewed with the upgrade when I edited them or will they not be changed if they have been manually edited before?

Because the custom templates are made when you edit them, upgrading shouldn't affect the custom templates you've made, but there may be changes to the originals.

 

[PhilK]

Ok I didn't know that I had to delete it in the parameters. It would be more easier to have a Button in the conference. There is a configure button for audio and video template. There could also be a button for default, that will delete the custom template and switche back to default.
What do you think about this? Could you create an idea out of this thread?

 

[PhilK]

You can set this thread to solved and close it. Worked fine.

 

[VasilisV_3CX]

Great to hear @PhilK. Feel free to open a new thread if you require any further assistance or information.