VictorC SOHO User Joined May 1, 2017 Messages 150 Reaction score 16 Jun 22, 2018 #1 It looks like the lastest update broke the backup system. Can any one confirm? If I log into a box and go to BAckup and Restore I get "Not logged in, this user account is currently unavailable."
It looks like the lastest update broke the backup system. Can any one confirm? If I log into a box and go to BAckup and Restore I get "Not logged in, this user account is currently unavailable."
eddv123 Titanium Partner Advanced Certified Joined Aug 15, 2017 Messages 2,855 Reaction score 478 Jun 22, 2018 #2 Hi VictorC, Just tested this on my SP5 system and this seems to work perfectly fine for me. Perhaps try logging out of the PBX and back in again, or changing user account.
Hi VictorC, Just tested this on my SP5 system and this seems to work perfectly fine for me. Perhaps try logging out of the PBX and back in again, or changing user account.
pact Gold Partner Advanced Certified Joined Dec 16, 2009 Messages 301 Reaction score 83 Jun 22, 2018 #3 Hi VictorC, I've also just tested on an updated SP5 install and that section is available as normal. You may need to contact 3CX support.
Hi VictorC, I've also just tested on an updated SP5 install and that section is available as normal. You may need to contact 3CX support.
craigreilly Free User Joined Feb 1, 2012 Messages 4,134 Reaction score 577 Jun 23, 2018 #4 clear web cache.
YiannisH_3CX Support Team Staff member 3CX Support Joined May 10, 2016 Messages 11,797 Reaction score 1,779 Jun 25, 2018 #5 Hello @VictorC Make sure that you are using the admin account of the PBX and not a user account to eliminate that possibility as well.
Hello @VictorC Make sure that you are using the admin account of the PBX and not a user account to eliminate that possibility as well.