Base Rate in CDR

[Jan Hummelman]

As this does not seem to be covered in training or documentation I was wondering if there is a possibility to achieve the following:

In the Netherlands it is quite common for SIP trunk providers to work with a base rate. This is a fixed fee as soon as an outgoing call is made (and answered) apart from the fact that a fee per minute is charged. Is there any way to get this adequately implemented in the call reporting within 3CX? As far as I can see it is no problem to calculate call cost based on price per time-unit, but I can't seem to find a way to add the initial call rate.

Example:

I call from my land line to another land line for exactly one minute. Cost per minute is 10 cents. Base rate is 15 cents.
I would like 3CX to calculate the call cost:
15 cents base rate + 10 cents for one minute: 25 cents.

 

[Alejandro_3CX]

Hi @Jan Hummelman I'm afraid this is not possible, you can only set the call cost per minute without any base rate.

So, you will need to use the CDR, process the call log from there and get the call cost + the base rate.

Have a great day!

 

[Cjay]

@Jan Hummelman - Depending on what you need to achieve you might find that CallSequitur could help: It collects CDRs and is able to calculate the costs for calls based on the most common charging parameters including:

• The trunk used
• The destination number dialled (supports full A-Z or whatever minimum destination info you need)
• Call Setup Cost ('base rate')
• Duration rounding
• Minimum duration

You can export call charging details in CSV or SDF formats.

 

[SweetAction]

@Jan Hummelman - Depending on what you need to achieve you might find that CallSequitur could help: It collects CDRs and is able to calculate the costs for calls based on the most common charging parameters including:

• The trunk used
• The destination number dialled (supports full A-Z or whatever minimum destination info you need)
• Call Setup Cost ('base rate')
• Duration rounding
• Minimum duration

You can export call charging details in CSV or SDF formats.

Can I recommend you make a detailed post about your tool here?
https://www.3cx.com/community/forums/marketplace/