- Joined
- Feb 7, 2021
- Messages
- 17
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Hello All,
I had an old 3CX installation which I have been upgrading all the way to V20 and everything was working fine.
Unfortunately my 3CX V20 VM run into some Progresql issued and was not loading properly and decided to delete the VM and setup a new one, however the last back up I had was from V18 and thus unable to restore the settings.
I have spent two days now trying to figure out the connection between my Beronet ISDN Gateway and the 3CX server but I am not finding a solution and would appreciate some feedback.
I have managed to receive calls coming to the Beronet ISDN gateway, however I can only get "10000" as the caller ID (Which is the SIP Gateway ID). No matter what I have done under the Caller ID Control of the Gateway, I still get 10000 as the caller ID. I have checked the active calls within the gateway and the caller ID is coming through correctly from the provider.
I am also unable to make outbound calls, no matter what Outbound rules I have set.
I have managed to open the XML of the V18 backup and checked the outbound rules and gateway settings to ensure I am making the same settings, but it is still not working.
Any advise on how to properly setup a Beronet ISDN gateway on V20 will be appreciated, as well as any ideas as to what I may be doing wrong.
Thank you in advance.
I had an old 3CX installation which I have been upgrading all the way to V20 and everything was working fine.
Unfortunately my 3CX V20 VM run into some Progresql issued and was not loading properly and decided to delete the VM and setup a new one, however the last back up I had was from V18 and thus unable to restore the settings.
I have spent two days now trying to figure out the connection between my Beronet ISDN Gateway and the 3CX server but I am not finding a solution and would appreciate some feedback.
I have managed to receive calls coming to the Beronet ISDN gateway, however I can only get "10000" as the caller ID (Which is the SIP Gateway ID). No matter what I have done under the Caller ID Control of the Gateway, I still get 10000 as the caller ID. I have checked the active calls within the gateway and the caller ID is coming through correctly from the provider.
I am also unable to make outbound calls, no matter what Outbound rules I have set.
I have managed to open the XML of the V18 backup and checked the outbound rules and gateway settings to ensure I am making the same settings, but it is still not working.
Any advise on how to properly setup a Beronet ISDN gateway on V20 will be appreciated, as well as any ideas as to what I may be doing wrong.
Thank you in advance.